TERMS OF SERVICE

 

Hacienda Real

1. Introduction

Welcome to Hacienda Real. These Terms of Service govern your access to and use of our website, https://www.haciendaflavorsofmexico.com, and the digital services made available by our restaurant.

By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue use of the website.

Business Information:

Hacienda Real
371 W Townline Rd, Vernon Hills, IL 60061, United States

2. Use of Our Website

Our website provides information about Hacienda Real, including restaurant details, menu information, operating hours, contact information, and reservation-related services.

You agree to use our website only for lawful purposes and not to:

  • Submit false or misleading information.
  • Interfere with the website’s operation or security.
  • Attempt unauthorized access to our systems.
  • Use our website for fraudulent or unlawful activities.

3. Reservations and Customer Inquiries

Hacienda Real uses SevenRooms as its reservation management platform.

Customers may use SevenRooms or other available digital communication channels to request reservation information and manage their bookings.

Please note:

  • Reservation requests are subject to availability.
  • A reservation request is not considered confirmed until confirmation is provided through the applicable reservation platform or directly by the restaurant.
  • Reservation modifications, cancellations, and special requests are subject to the applicable restaurant policies.
  • Group reservations and private events may require additional arrangements or confirmation directly with our team.

Customers using SevenRooms are also subject to the applicable terms and conditions of that platform.

4. Website Information

We make reasonable efforts to keep the information on our website accurate and up to date.

However, restaurant menus, prices, operating hours, services, and availability may change without prior notice.

Hacienda Real reserves the right to correct errors, update information, or modify website content at any time.

5. Intellectual Property

All content displayed on this website, including text, photographs, graphics, logos, branding, and other visual materials, is owned by Hacienda Real or used with appropriate authorization.

You may not reproduce, distribute, modify, or commercially use this content without prior written permission.

6. Third-Party Services and Links

Our website or digital communication channels may include links to third-party websites and services, including SevenRooms for reservation management, Google services, Meta services, and other technology providers.

These services operate under their own terms and conditions. Hacienda Real is not responsible for the content, policies, or practices of third-party providers.

7. Automated Messaging and Artificial Intelligence

Hacienda Real may use automated messaging tools and artificial intelligence technologies to assist with customer inquiries, provide general restaurant information, and support reservation-related communications.

Automated responses are intended to provide general assistance and may not always reflect real-time availability or specific restaurant conditions.

Customers may be redirected to a member of our team when a question requires additional assistance or human attention.

For important reservation details, customers should rely on direct confirmation from the restaurant or its designated reservation platform.

8. Limitation of Liability

To the extent permitted by applicable law, Hacienda Real shall not be liable for damages resulting from the temporary unavailability of the website, inaccuracies in information, or interruptions caused by third-party services.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

9. Changes to These Terms

Hacienda Real may update these Terms of Service periodically.

Any changes will be published on this page with an updated revision date. Continued use of the website after changes are published constitutes acceptance of the revised Terms, to the extent permitted by law.

10. Contact Information

For questions regarding these Terms of Service, please contact:

Hacienda Real
371 W Townline Rd
Vernon Hills, IL 60061
United States
Website: https://www.haciendaflavorsofmexico.com/

11. Governing Law

These Terms shall be interpreted in accordance with applicable laws of the United States and the State of Illinois, subject to review and confirmation by Hacienda Real’s legal representative.

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